Payment & Fees

Once payment has been made, you will be sent an email with an enrolment form and a link to my diary so you can book your sessions straight away.

If you have private healthcare insurance, your private healthcare insurance provider will be invoiced for your appointment.

Please check with your provider that they cover you for your particular issue. Insurance companies work in different ways, so it is important for you to find out as much as possible about your cover. Some companies may offer a set number of appointments, others may give a certain budgetary limit and it is the responsibility of the client to work out how many appointments the limit covers. It is important to understand that I don’t work directly for insurance companies.

Your insurance company is a third party in our relationship. The contracting relationship is between you, the client and me, the service provider. Some insurance companies require me to write reports to continue sessions. If you ask me to write a report, I will take that to understand that you are happy for me to disclose details that you have provided me in our sessions. If there are any details you do not want to disclose, please let me know at the point of requesting a report.

I run a full-time practice which aims to make the process of receiving and paying for services as smooth as possible for my clients. For this I employ 3 experienced members of staff, a PA, Bookkeeper and a Graphic Designer.

The fees I charge pay for corporation tax, income tax, national insurance, salary & pension, sick pay, holiday pay, staff, office costs, rent, accountancy fees, training and professional development, professional subscriptions, software licenses, access to health insurance billing systems (some insurance companies charge us just to submit invoices to them!), state-of-the-art assessment and mental health monitoring software fees and other overheads such Information Commissioner’s Office registration and assessment of engagement fees.

Please be aware that I work with a debt collection agency for invoices that are 30 days overdue. If fees have taken more than 30 days to recuperate, then, requests for services in the future will be refused. Please send an email appointments@drcatherinesykes.com if you have any problems making payment.

Fees

With 25 years experience of in delivering and researching psychological services, I have developed my own style that rapidly helps my clients achieve their therapy and coaching goals.

1-HOUR THERAPY SESSION

£495.00

This rate offers more flexibility to book sessions as you go without committing to book several sessions in advance. This rate also gives you access to my urgent appointments. This suits people with very busy changeable diaries.

Packages

10 HOURS OF THERAPY*

£3,550.00

To be booked weekly or fortnightly. *Sessions to be used within 6 months

5 HOURS OF THERAPY*

£1,800.00

To be booked weekly or fortnightly. *Sessions to be used within 6 months

MOVING FORWARDS

£2,495.00

5 Sessions

BECOMING A PARTNER

£2,500.00

5 Sessions including resources

BURNOUT TO BRILLIANCE

£7,400.00

15 Sessions (some private healthcare insurances will cover)

WINNING AGAIN

£9,900.00

20 Sessions (some private healthcare insurances will cover)

1 HOUR OF COACHING

5 HOURS OF COACHING

£555.00 + VAT (£666.00)

£2,600.00 + VAT (£3,120.00)

10 HOURS OF COACHING

£5,000.00 + VAT (£6,000.00)

15 HOURS OF COACHING

£7,350.00 + VAT (£8,820.00)

20 HOURS OF COACHING

£9,600.00 + VAT (£11,520.00)

Following completion of your sessions, you may need to book an extra session in the future to go over issues covered in your 5/10 session package.

FOLLOW-UP BOOSTER SESSION

£295.00

(you can book up to 2 sessions at this rate within a year of your last block-session booking)

Cancellation

Please provide as much notice as possible if you need to cancel or change an appointment.

All cancellations and amendments must be sent via email to appointments@drcatherinesykes.com, and please copy catherine@drcatherinesykes.com.

Please note that declining a calendar invitation is not sufficient notice.

Alternative Options

  • Zoom or telephone sessions can often be arranged as an alternative to cancelling.

    Please mention this in your message if you’d prefer to explore this option.

Cancellation Terms Single Sessions

  • The full session fee is payable if you provide less than five working days’ notice (Monday–Friday, excluding weekends and bank holidays), whatever the reason.

Double Sessions

  • The full session fee is payable if you provide less than fifteen working days’ notice (Monday–Friday, excluding weekends and bank holidays), whatever the reason.

  • If more than two double sessions are cancelled, you will no longer be eligible to book double sessions going forward.

Additional Information

  • Accidental double bookings (e.g., booking two sessions on the same day but only intending to attend one) are also subject to the full cancellation fee. You will be charged for both sessions. Please ensure you carefully note your bookings to avoid this.

  • Private healthcare providers may not cover cancellation fees. Please email appointments@drcatherinesykes.com if your insurance company does not pay for cancellations.

  • These terms are non-negotiable. They have been developed from years of experience in running a busy private practice in Central London, and reflect what is necessary to maintain availability and continuity for all clients.

  • If you feel unable to accept this cancellation policy, I would respectfully suggest that you consider alternative services. I am happy to help you understand the reasons behind the policy if needed.

  • Please note: If you question or disregard this policy, it may indicate a lack of understanding or respect for these terms, and as such, further sessions may not be offered.

Further Information

Giving Back

I regularly provide free sessions to people who work in the City of London and who don’t have the means/insurance cover to pay for their treatment.

Cancellation Policy

Please see separate Cancellation Policy document: www.drcatherinesykes.com/cancellation-policy

Privacy Policy

Please see separate Privacy Policy document: www.drcatherinesykes.com/privacy-policy

Communication

Gemma is my Personal Assistant and she can be reached on email at: appointments@drcatherinesykes.com